Legal
At Rikaian Technology Private Limited ("Rian", "we", "us", or "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, store, and disclose your information, including personal information, in conjunction with your access to and use of the riantranslate.com website and services.
We collect various types of information from and about users of our website and platform, including:
We use the information we collect for various purposes, including:
We use cookies and similar tracking technologies to track activity on our website and store certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse cookies or indicate when cookies are being sent.
However, if you do not accept cookies, some portions of our services may not function properly.
We use the following types of cookies:
We have implemented appropriate technical and organizational security measures designed to protect the security of personal information and user content processed through our platform.
We use commercially reasonable security practices to protect information from unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the Internet or electronic storage is completely secure. While we continuously work to protect your information, we cannot guarantee absolute security.
Rian respects user ownership and control over their data. We retain personal information and user-generated content only for as long as necessary to provide our services, fulfill contractual obligations, maintain security, improve platform performance, and comply with applicable legal requirements.
Users may upload documents, text, audio files, video files, images, or other content ("User Content") while using Rian's translation and localization services.
User Content, including source files, translated outputs, and project-related information, is securely stored and retained only as required to deliver our services and maintain user access to their projects.
Users may request deletion of uploaded content at any time. Upon receiving a verified deletion request, Rian will delete or anonymize the requested data from active systems within a reasonable timeframe, unless retention is required for legal, security, compliance, dispute resolution, or legitimate business purposes.
Users may request deletion of their Rian account and associated personal information. Upon account deletion:
Certain records, such as invoices, transaction details, security logs, or compliance-related information, may be retained where legally required.
To provide better translation quality and platform functionality, Rian may securely store translation-related information, including glossary data, terminology databases, and translation memory. Users and enterprise customers may request deletion of such data subject to applicable agreements and service requirements.
Deleted information may remain temporarily within encrypted backup systems maintained for disaster recovery and security purposes. Backup copies are automatically removed according to Rian's internal backup retention processes and are not used for active processing after deletion requests are completed.
Users can request deletion of their personal data, account, or uploaded content by contacting: support@riantranslate.com
We may verify the identity of the requester before processing deletion requests to protect user data from unauthorized deletion.
Depending on your location, you may have certain rights regarding your personal information, including:
To exercise these rights, please contact us using the details provided in the "Contact Us" section below.
Our services are not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and believe a child has provided personal data, please contact us so appropriate action can be taken.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Users are encouraged to review this Privacy Policy periodically. Changes become effective when published on this page.
If you have any questions about this Privacy Policy or data handling practices, please contact us:
Email: support@riantranslate.com
Website: riantranslate.com/contact
Address: Rikaian Technology Private Limited, Pune, Maharashtra, India